Churn rate, also known as customer churn is a crucial parameter for any business’s success. It measures the rate at which your existing customers are dropping off your products. We use this formula to calculate it: Churn Rate = (Number of customers at the beginning of a period - Number of customers at the end of a period) / Number of customers at the beginning of a period
Thank you for the continued content. Just an observation I noticed several spelling errors in the article.
‘ thier,’ ‘immidate,’‘targetted ‘
I will start observing how to determine my client’s customer churn.